This add-on costs $25 and is part of the main Alz-Bot cloud-only subscription!
Zendesk Integration with Alz-Bot
Use this app to automatically synchronize Zendesk customers with Alz-Bot, view Zendesk tickets, or create new ones without leaving Alz-Bot, and more.
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Tickets Synchronization
Alz-Bot will automatically displays the Zendesk tickets of the active Alz-Bot user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Alz-Bot conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Alz-Bot.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
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